Klantenservice - Ontdek alles over het AD

Wil je meer weten over het AD?

Laatst gewijzigd: 25 augustus 2023

Met jouw DPG Media-account kun je eenvoudig al je abonnementen beheren, gegevens aanpassen en je Algemeen Dagblad-krant of digitaal abonnement inzien, allemaal op één plek.

Contactgegevens van het AD

DPG Media Nederland B.V.
Uitgever van het AD

Telefoon: 088–013 9916 (lokaal tarief)

Met jouw DPG Media-account kun je eenvoudig al je abonnementen beheren, gegevens aanpassen en je krant of tijdschriftabonnement inzien, allemaal op één plek.

Bezorgtijden van het AD

Het AD wordt bezorgd op de volgende tijden:

Maandag t/m vrijdag:  
vóór 7.00 uur s' ochtends thuisbezorgd.
Zaterdag:        
vóór 9.00 uur 's ochtends thuisbezorgd.

Opzeggen van het AD

Wil je je Algemeen Dagblad abonnement opzeggen? Neem dan contact op met de klantenservice van DPG Media via Mijn Omgeving. Ook vind je meer informatie vind je op opzeggen.ad.nl

Abonnementen van het AD

Hieronder hebben wij de actiekortingen van alle AD abonnementen op een rij gezet. Deze kennismakingstarieven gelden exclusief voor nieuwe abonnees:

Flexibele abonnementen	Actieprijs	Normale prijs	Voordeel
Premium artikelen	1.75 p/wk	4.73 p/wk	37% korting

3-jarige abonnementen	Normale prijs
Maandag t/m Zaterdag + Digitaal Ma t/m Za + Digitaal	4.73 p/wk
Zaterdag + Digitaal abonnement Za + Digitaal	A PHP Error was encountered Severity: Warning Message: Undefined array key 1 Filename: views/klantenservicetitel.php Line Number: 153 Backtrace: File: /opt/sites/staging.krantenvinder/application/views/klantenservicetitel.php Line: 153 Function: _error_handler File: /opt/sites/staging.krantenvinder/application/views/page_template.php Line: 160 Function: include File: /opt/sites/staging.krantenvinder/application/controllers/Contact.php Line: 198 Function: view File: /opt/sites/staging.krantenvinder/index.php Line: 315 Function: require_once A PHP Error was encountered Severity: Warning Message: Trying to access array offset on value of type null Filename: views/klantenservicetitel.php Line Number: 153 Backtrace: File: /opt/sites/staging.krantenvinder/application/views/klantenservicetitel.php Line: 153 Function: _error_handler File: /opt/sites/staging.krantenvinder/application/views/page_template.php Line: 160 Function: include File: /opt/sites/staging.krantenvinder/application/controllers/Contact.php Line: 198 Function: view File: /opt/sites/staging.krantenvinder/index.php Line: 315 Function: require_once p/wk
Digitale krant	A PHP Error was encountered Severity: Warning Message: Undefined array key 2 Filename: views/klantenservicetitel.php Line Number: 161 Backtrace: File: /opt/sites/staging.krantenvinder/application/views/klantenservicetitel.php Line: 161 Function: _error_handler File: /opt/sites/staging.krantenvinder/application/views/page_template.php Line: 160 Function: include File: /opt/sites/staging.krantenvinder/application/controllers/Contact.php Line: 198 Function: view File: /opt/sites/staging.krantenvinder/index.php Line: 315 Function: require_once A PHP Error was encountered Severity: Warning Message: Trying to access array offset on value of type null Filename: views/klantenservicetitel.php Line Number: 161 Backtrace: File: /opt/sites/staging.krantenvinder/application/views/klantenservicetitel.php Line: 161 Function: _error_handler File: /opt/sites/staging.krantenvinder/application/views/page_template.php Line: 160 Function: include File: /opt/sites/staging.krantenvinder/application/controllers/Contact.php Line: 198 Function: view File: /opt/sites/staging.krantenvinder/index.php Line: 315 Function: require_once p/wk
Premium artikelen	A PHP Error was encountered Severity: Warning Message: Undefined array key 3 Filename: views/klantenservicetitel.php Line Number: 169 Backtrace: File: /opt/sites/staging.krantenvinder/application/views/klantenservicetitel.php Line: 169 Function: _error_handler File: /opt/sites/staging.krantenvinder/application/views/page_template.php Line: 160 Function: include File: /opt/sites/staging.krantenvinder/application/controllers/Contact.php Line: 198 Function: view File: /opt/sites/staging.krantenvinder/index.php Line: 315 Function: require_once A PHP Error was encountered Severity: Warning Message: Trying to access array offset on value of type null Filename: views/klantenservicetitel.php Line Number: 169 Backtrace: File: /opt/sites/staging.krantenvinder/application/views/klantenservicetitel.php Line: 169 Function: _error_handler File: /opt/sites/staging.krantenvinder/application/views/page_template.php Line: 160 Function: include File: /opt/sites/staging.krantenvinder/application/controllers/Contact.php Line: 198 Function: view File: /opt/sites/staging.krantenvinder/index.php Line: 315 Function: require_once p/wk
Actieprijs	Voordeel
1.75 p/wk	37% korting
A PHP Error was encountered Severity: Warning Message: Undefined array key 1 Filename: views/klantenservicetitel.php Line Number: 192 Backtrace: File: /opt/sites/staging.krantenvinder/application/views/klantenservicetitel.php Line: 192 Function: _error_handler File: /opt/sites/staging.krantenvinder/application/views/page_template.php Line: 160 Function: include File: /opt/sites/staging.krantenvinder/application/controllers/Contact.php Line: 198 Function: view File: /opt/sites/staging.krantenvinder/index.php Line: 315 Function: require_once A PHP Error was encountered Severity: Warning Message: Trying to access array offset on value of type null Filename: views/klantenservicetitel.php Line Number: 192 Backtrace: File: /opt/sites/staging.krantenvinder/application/views/klantenservicetitel.php Line: 192 Function: _error_handler File: /opt/sites/staging.krantenvinder/application/views/page_template.php Line: 160 Function: include File: /opt/sites/staging.krantenvinder/application/controllers/Contact.php Line: 198 Function: view File: /opt/sites/staging.krantenvinder/index.php Line: 315 Function: require_once p/wk	A PHP Error was encountered Severity: Warning Message: Undefined array key 1 Filename: views/klantenservicetitel.php Line Number: 195 Backtrace: File: /opt/sites/staging.krantenvinder/application/views/klantenservicetitel.php Line: 195 Function: _error_handler File: /opt/sites/staging.krantenvinder/application/views/page_template.php Line: 160 Function: include File: /opt/sites/staging.krantenvinder/application/controllers/Contact.php Line: 198 Function: view File: /opt/sites/staging.krantenvinder/index.php Line: 315 Function: require_once A PHP Error was encountered Severity: Warning Message: Trying to access array offset on value of type null Filename: views/klantenservicetitel.php Line Number: 195 Backtrace: File: /opt/sites/staging.krantenvinder/application/views/klantenservicetitel.php Line: 195 Function: _error_handler File: /opt/sites/staging.krantenvinder/application/views/page_template.php Line: 160 Function: include File: /opt/sites/staging.krantenvinder/application/controllers/Contact.php Line: 198 Function: view File: /opt/sites/staging.krantenvinder/index.php Line: 315 Function: require_once % korting
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Digitaal lezen van het AD

Als abonnee van het AD kun je onbeperkt Premium-artikelen lezen op ad.nl en in de AD-app. Daarnaast zijn bijna alle abonnementen inclusief digitaal lezen. Dat betekent dat je elke dag de digitale editie kunt lezen van de papieren krant. Kijk op mijnomgeving.ad.nl/klantenservice/veelgestelde-vragen/digitaal-lezen-en-account voor meer informatie over het digitaal lezen van het AD.

Download de mobiele AD app voor Android in de Google Play Store en voor Apple in de Apple App Store.

Bezorging van het AD wijzigen

Ga je op vakantie of ben je vanwege een andere reden langer van huis? Maak dan gebruik van de AD vakantieservice. Met deze gratis service kun je de bezorging van de krant tijdelijk stopzetten of de krant op een ander adres laten bezorgen. Bijvoorbeeld naar je vakantieadres, of bij vrienden of familie. Zo voorkom je bij thuiskomst een brievenbus vol oude kranten. Zelf kun je tijdens je vakantie gewoon de digitale krant blijven lezen zoals je gewend bent, via ad.nl en in de AD app.

Wil je tijdelijk de bezorging van de krant wijzigen? Geef het door via: mijnomgeving.ad.nl/vakantieservice/doorgeven Houd rekening met een verwerkingstijd van drie dagen.

Bezorgklacht over het AD

Heb je de krant niet ontvangen? De bezorgtijden van het AD zijn als volgt:

- Op werkdagen wordt de krant uiterlijk om 07:00 uur ‘s ochtends bezorgd.
- Op zaterdag wordt de weekendkrant uiterlijk om 9.00 uur ’s ochtends bezorgd

Als er onverhoopt iets is misgegaan met de bezorging, dan kun je het beste contact opnemen met het AD. Zij nemen je bezorgklacht in behandeling. Geef je bezorgklacht eenvoudig door via: mijnomgeving.ad.nl/bezorgservice/klacht