Klantenservice - Ontdek alles over Trouw

Wil je meer weten over Trouw?

Laatst gewijzigd: 25 augustus 2023

Met jouw DPG Media-account kun je eenvoudig al je abonnementen beheren, gegevens aanpassen en je krant of digitaal abonnement inzien, allemaal op één plek.

Contactgegevens van Trouw

DPG Media Nederland B.V.
Uitgever van Trouw

De klantenservice van De Trouw is op werkdagen bereikbaar van 8:00 ‘s ochtends tot 17:00 ’s middags.

Bezorgtijden van Trouw

De bezorgtijden van Trouw zijn als volgt:

Maandag t/m vrijdag:  
vóór 7.00 uur s' ochtends thuisbezorgd.
Zaterdag:        
vóór 9.00 uur 's ochtends thuisbezorgd.

Opzeggen van Trouw

Wil je je Trouw abonnement opzeggen? Neem dan contact op met de klantenservice van DPG Media via Mijn Omgeving. Ook vind je meer informatie vind je op opzeggen.trouw.nl

Abonnementen van Trouw

Hieronder hebben wij de actiekortingen van alle Trouw abonnementen op een rij gezet. Deze kennismakingstarieven gelden exclusief voor nieuwe abonnees:

Flexibele abonnementen	Actieprijs	Normale prijs	Voordeel
Premium artikelen	2.25 p/wk	6.82 p/wk	33% korting

3-jarige abonnementen	Normale prijs
Maandag t/m Zaterdag + Digitaal Ma t/m Za + Digitaal	6.82 p/wk
Zaterdag + Digitaal abonnement Za + Digitaal	A PHP Error was encountered Severity: Warning Message: Undefined array key 1 Filename: views/klantenservicetitel.php Line Number: 153 Backtrace: File: /opt/sites/staging.krantenvinder/application/views/klantenservicetitel.php Line: 153 Function: _error_handler File: /opt/sites/staging.krantenvinder/application/views/page_template.php Line: 160 Function: include File: /opt/sites/staging.krantenvinder/application/controllers/Contact.php Line: 198 Function: view File: /opt/sites/staging.krantenvinder/index.php Line: 315 Function: require_once A PHP Error was encountered Severity: Warning Message: Trying to access array offset on value of type null Filename: views/klantenservicetitel.php Line Number: 153 Backtrace: File: /opt/sites/staging.krantenvinder/application/views/klantenservicetitel.php Line: 153 Function: _error_handler File: /opt/sites/staging.krantenvinder/application/views/page_template.php Line: 160 Function: include File: /opt/sites/staging.krantenvinder/application/controllers/Contact.php Line: 198 Function: view File: /opt/sites/staging.krantenvinder/index.php Line: 315 Function: require_once p/wk
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Premium artikelen	A PHP Error was encountered Severity: Warning Message: Undefined array key 3 Filename: views/klantenservicetitel.php Line Number: 169 Backtrace: File: /opt/sites/staging.krantenvinder/application/views/klantenservicetitel.php Line: 169 Function: _error_handler File: /opt/sites/staging.krantenvinder/application/views/page_template.php Line: 160 Function: include File: /opt/sites/staging.krantenvinder/application/controllers/Contact.php Line: 198 Function: view File: /opt/sites/staging.krantenvinder/index.php Line: 315 Function: require_once A PHP Error was encountered Severity: Warning Message: Trying to access array offset on value of type null Filename: views/klantenservicetitel.php Line Number: 169 Backtrace: File: /opt/sites/staging.krantenvinder/application/views/klantenservicetitel.php Line: 169 Function: _error_handler File: /opt/sites/staging.krantenvinder/application/views/page_template.php Line: 160 Function: include File: /opt/sites/staging.krantenvinder/application/controllers/Contact.php Line: 198 Function: view File: /opt/sites/staging.krantenvinder/index.php Line: 315 Function: require_once p/wk
Actieprijs	Voordeel
2.25 p/wk	33% korting
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Digitaal lezen van Trouw

Met een abonnement op Trouw krijg je onbeperkt toegang tot artikelen op trouw.nl en in de mobiele Trouw app. Heb je een digitaal of papieren abonnement? Dan krijg je bovendien toegang tot de digitale versie van de papieren krant. Kijk op mijnomgeving.trouw.nl/klantenservice/veelgestelde-vragen/digitaal-toegang-en-account voor meer informatie over het digitaal lezen van Trouw.

Download de mobiele Trouw app voor Android in de Google Play Store en voor Apple in de Apple App Store.

Bezorging van Trouw wijzigen

Je kunt de bezorging van Trouw tijdelijk stopzetten. Bijvoorbeeld als je op vakantie gaat of als je voor een periode afwezig bent. Naast een tijdelijke onderbreking, is het ook mogelijk om de krant gratis op een ander bezorgadres te laten bezorgen. Bijvoorbeeld bij vrienden of familie thuis, of op je vakantieadres. Wel zo handig en het scheelt een brievenbus vol oude kranten als je thuiskomt. Natuurlijk kun je zelf de digitale krant blijven lezen zoals je gewend bent. Via trouw.nl en in de Trouw app.

Wil je gebruikmaken van de Trouw vakantieservice? Geef het door via: mijnomgeving.trouw.nl/vakantieservice. Houd rekening met een verwerkingstijd van drie dagen.

Bezorgklacht over Trouw

Heb je de krant niet ontvangen? De bezorgtijden van Trouw zijn als volgt:

- Op werkdagen wordt de krant uiterlijk om 7:00 uur ‘s ochtends bezorgd.
- Op zaterdag wordt de weekendkrant uiterlijk om 9.00 uur ’s ochtends bezorgd

Als de krant niet bij je is bezorgd, dan kun je het beste contact opnemen met Trouw. Zij nemen je bezorgklacht in behandeling. Geef je bezorgklacht eenvoudig door via: mijnomgeving.trouw.nl/bezorgservice